Welcome to the Self-Service portal selector
This portal allows you to manage your password securely and efficiently. Please select the option that applies to you:
Mypassword
This portal allows you to manage your password securely and efficiently. Please select the option that applies to you:
Experiencing issues with Self Service? Open the help guides for clear, step-by-step assistance.
MyPassword is Curro’s password management platform for parents, Learners, Staff, and schools. It enables password resets, account unlocking, and authentication management to ensure secure and reliable access to Curro systems.
Follow these steps to reset your password:
(High School only) You may be prompted to select an authentication method:
– Choose your preferred authentication option
Refer to the interactive demo below for a visual walkthrough:
If your account has been locked due to multiple unsuccessful login attempts, follow these steps:
(High School only) You may be prompted to select an authentication method:
– Choose your preferred authentication option
For a visual guide, refer to the Reset Your Password demo. These processes share the same interaction flow—ensure the correct option is selected.
Follow these steps to complete Enrollment:
View this visual guide to learn how Questions and Answers Authentication is used to verify your identity.
For Grades 1–7, parents manage their child’s account by receiving an SMS PIN on the registered primary contact number. For Grades 8–12, parents can manage their child’s account in the same way, while Learners can also manage their own access.
As the primary parent or guardian, you may reset passwords, unlock accounts, and change passwords by signing in with your child’s Curro email address. Authentication is securely completed via SMS sent only to your registered mobile number.
The Help Desk Portal is designed for support staff and Help Desk agents to assist users with password management and account access issues in a secure and controlled manner.
As a Staff Member or Help Desk agent, you are able to assist Learners with actions such as password resets, account unlocks, and Enrollment guidance.
The interactive guide below provides an overview of the Learner Assistance Portals and explains how each function can be used to support Learners effectively.
When assisting Learners through the Learner Assistance Portals, the following best practices should always be observed:
Follow this guide to provide effective, secure, and user‑friendly assistance to Learners.
